Get in touch!
JOIN THE BYO MAILING LIST
WHATEVER YOUR ENQUIRY, WE’RE HERE TO HELP.
For general enquiries, support or questions regarding kits and missing/broken parts, use the form below and we will get back to you within 72hrs. It’s usually much quicker than that though!
You can even call us and speak to a real person! 023 8062 5855
(Office hours are 9am to 5pm Monday to Friday)
If you need to return an item, please head over to our returns page for full details.
Fill out your details remembering to place the returns slip inside your postal box.
Then simply post it back to us, then once received we aim to process your refund within 28 days.
Full terms and conditions can be found here.